Types Of Drug Tests

 

Drug Testing Information

 

Drug Test By Drug Type

 

Other Urine Tests

 

Drug Testing Supplies

 

_______________

 

?  ? Questions ? ?

 

Give us a call.  Friendly professionals ready to answer your call at:

 

801-596-2709

_______________

 

Contact Us

 

Shipping Information

 

Privacy Statement

 

Sitemap
     

 

You Are Here > Home > Customer Service

 

Customer Service

 

Transmetron
Ensures the highest quality products, competitive prices and exceptional customer service.

Low Price Guarantee!

If you find a lower price on any of our products we will BEAT THAT PRICE!  That is our guarantee.  To take advantage of this low price guarantee, simply call our sales office at 801-596-2709.  Give one of our professional drug test consultants the following information:  name and phone number of the company offering the lower price, item and quantity required to receive this pricing.  Low price guarantee applies to future orders (previously placed orders do not apply).  Transmetron carries only the highest quality drug testing products and supplies.  Guarantee does not apply to inferior products. 

Privacy Policy
You can rest assured that your privacy is our priority. Your personal information is kept confidential and will never be shared with another party.

Credit Card Security
Concerned about sending your credit card number over the internet? We have taken every precaution to make your transactions secure. Here's how Transmetron guarantees the safety of your personal information. Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the Internet. Because we use a secure server, not one of our customers has ever reported fraudulent use of a credit card as a result of purchases made at Transmetron. Nevertheless, if you prefer, we also offer you the option of submitting your order by mail (see How To Order below). All account information submitted to us is safely isolated from unauthorized Internet access.

Ways to Place an Order
1. Online with secure credit card purchasing.
2. Fax us. Fill out the online order form and print it out and fax it to us at: 801-596-7228
3. Mail to: Transmetron
1725 South 1700 East
Salt Lake City, UT 84108

How to Pay
We accept Visa and MasterCard. We also accept checks and money orders. Orders paid by check will usually not be processed until the funds have been verified. Orders paid by money order are sent within 24 hours. If you are sending a money order or check, please make it payable to Transmetron

How To Contact Us:
Our mailing address
Transmetron
1725 South 1700 East
Salt Lake City, UT 84108
(801) 596-2709
Email us here: sales@UATests.com

Returns
• No unauthorized returns. Call (801) 596-2709 for a RMA number (return merchandise number).
• Orders sent back without RMA number (return merchandise number) marked clearly on the box will be refused.
• No returns after 30 days.
• 15% restocking fee will be charged for all returns.
• No shipping charges will be refunded
• Store Credit or an exchange is provided for acceptable returns. No cash back is provided.
• No returns on opened merchandise.

Order Form
Please make sure the name and address you enter as the billing address is correct. Your address or your work address but we will require a signature when the package is delivered. Also, any order that has an invalid email address will not be shipped. Please make sure you enter a valid email address.

Address Corrections
Any address that is changed by the customer after the order is shipped or an incorrect or incomplete address will be charged an address correction fee of $10.00.

Examples: no apartment number given, wrong zip code, wrong street number, etc.

Out of stock items
If an item you ordered is out of stock, we will e-mail you for substitution or if no reply to email we will take the out of stock item off the order.

Product Guarantees
Transmetron is not responsible for health or fitness claims or any general or specific guarantees made by manufacturers of any product.

Disclaimer
All of the products listed on this web site are considered to be drug or alcohol "screening" products unless otherwise stated. The test results generated by these products are intended to provide "preliminary results" only. Individual test results that are non-negative are considered to be preliminary results and need to be supported with a laboratory based confirmation test.

Copyright © 2007 Transmetron